Privacy policy

At Axis Living Furniture, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or communicate with us.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

Full name
Contact number
Email address
Delivery and billing address
Payment information
Order history
Messages or inquiries sent to us

We may also collect non-personal information such as:

Browser type
Device information
IP address
Website usage data

2. How We Use Your Information

Your information may be used to:

Process and fulfill orders
Arrange deliveries
Respond to inquiries and customer support requests
Send order updates and confirmations
Improve our products and services
Prevent fraudulent transactions
Comply with legal obligations

3. Payment Information

Payments are processed through secure third-party payment providers. We do not store complete credit card or payment details on our systems unless required by the payment provider.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

Delivery and logistics partners
Payment service providers
Service providers assisting in business operations
Government authorities when legally required

All third parties are expected to handle your information securely and responsibly.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.

However, no online platform or electronic storage system can guarantee absolute security.

6. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may choose to disable cookies through your browser settings, though some website features may not function properly.

7. Retention of Information

We retain personal information only for as long as necessary to:

Fulfill business and legal purposes
Maintain records
Resolve disputes
Enforce agreements

8. Your Rights

Subject to applicable Philippine laws, you may have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your information
Withdraw consent where applicable

Requests may be sent using the contact details below.

9. Third-Party Links

Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.